9vgo — Browser Cookie Settings

Introduction

9vgo uses cookies and similar technologies on our website to provide essential functionality, personalise user experiences, analyse site usage, and support advertising and security measures. This Cookie Policy explains the types of cookies we place, the purposes they serve, how long they are stored, and how you can control their use.

What are cookies

Cookies are small text files or equivalent data stored on your device when you visit our site. They allow the site to recognise you across pages and visits, recall your preferences, and monitor performance. Cookies may be set by 9vgo or by trusted partners who assist in delivering our services. They do not run code from other sites and do not contain software that could damage your device.

Why we use cookies

We use cookies to:

Operate the site and maintain security during your session;
Remember your preferences and settings, such as language and region;
Analyse how you use the site to improve its design, content, and performance;
Deliver advertising and personalized content based on your activity on the site;
Detect and prevent abuse and fraud to protect users and the service.

Categories of cookies

We classify cookies into the following categories. The availability of controls for each category is described where applicable.

Strictly Necessary Cookies — essential for core site functions such as authentication and security. These cookies operate without your consent and typically expire at the end of your browser session or sooner if you close the browser.
Preference Cookies — remember choices you make (language, region, currency) and basic display preferences. These cookies improve your experience and may persist for up to 12 months.
Analytics/Performance Cookies — collect information about how you use the site in aggregate form to improve functionality and reliability. Data is often anonymised or pseudonymised and these cookies may persist for up to 24 months.
Marketing/Advertising Cookies — track your activities to show relevant promotions and ads. These cookies are not essential for site operation and may be managed or removed by you. They may persist for 12 to 24 months depending on the provider.
Third-Party Cookies — cookies set by partners that assist in site operation, analytics, or marketing. We do not control all third-party cookies, but we only use them for the purposes described and in line with your consent where required. Their use is governed by their own policies.

Consent and withdrawal

Consent is required for non-essential cookies. When you first visit the site, you will be presented with a cookie notice that explains the categories and purposes. Your continued use of the site after this notice is presented may be considered consent for non-essential cookies, subject to your ability to opt out. You may withdraw or modify your cookie preferences at any time via the Cookie Settings or by deleting cookies in your browser. If you withdraw consent, some features may no longer function as intended.

Managing cookies

You may manage cookies using the controls below, or through your browser settings. Changes to your preferences take effect on subsequent visits unless you delete or modify the stored cookies.

Browser controls — use your browser to block or delete cookies. Typical paths are:
- Google Chrome: Settings > Privacy and security > Cookies and other data
- Mozilla Firefox: Preferences > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site data
Cookie Settings — use the site banner or the dedicated settings page to enable or disable categories other than Strictly Necessary.
Impact of settings — disabling non- essential cookies may affect some site features and personalised content.

Data sharing and transfers

We may share information collected by cookies with service providers that support site operation, analytics, and advertising. These entities process data on our behalf and may transfer data to countries outside your residence. We require that such processing is carried out only for specified purposes and with appropriate safeguards in place. We do not sell your data through cookies.

Data retention and security

We store cookie-derived data according to the category and purpose. Typical retention windows are as follows:

Strictly Necessary Cookies — session-based, ending when you close your browser
Preference Cookies — up to 12 months
Analytics/Performance Cookies — up to 24 months
Marketing/Advertising Cookies — 12 to 24 months

We implement appropriate technical and organisational measures to protect cookie data, including access controls, encryption in transit, and regular security assessments relevant to the data processed through cookies.

Your rights

You have the right to:

Access and obtain a copy of personal data processed via cookies
Rectify inaccuracies in cookie-derived data
Erase cookie-derived data where permitted by applicable law
Restrict processing or object to processing of cookie data
Data portability where applicable
Withdraw consent for non-essential cookies at any time
Lodge a complaint with a supervisory authority if you believe your rights are violated

Changes to this policy

We may update this policy from time to time. When changes are material, we will revise the policy and, where feasible, provide notice on the site. The date of the last update will be shown at the end of the policy.

Contact information

For questions about this policy or to exercise your rights, please contact us at privacy at 9vgo dot com or via the designated privacy contact on our site.