How the 9vgo Loyalty Program Works

At 9vgo, every bet earns loyalty points you can redeem to rise through the tiers. You earn 1 loyalty point for every $2 wagered on eligible games across slots, live casino, and table games.

Levels unlock bigger rewards as you climb. Each tier brings higher weekly cashback, gifts, and bonuses designed to celebrate your activity.

  • Level 1 (from 10 points): Gift 5 Free Spins; Cashback 5%
  • Level 2 (from 1,000 points): Gift $5 cash bonus; Cashback 6%
  • Level 3 (from 5,000 points): Gift 30 Free Spins; Cashback 7%
  • Level 4 (from 10,000 points): Gift 50 Free Spins; Cashback 8%
  • Level 5 (from 25,000 points): Gift $25 + 100 Free Spins; Cashback 9%
  • Level 6 (from 50,000 points): Gift $50 + 150 Free Spins; Cashback 10%
  • Level 7 (from 100,000 points): Gift $100 + 150 Free Spins; Cashback 11%
  • Level 8 (from 200,000 points): Gift $200 + 150 Free Spins; Cashback 12%
  • Level 9 (from 400,000 points): Gift $500 + 150 Free Spins; Cashback 13%
  • Level 10 (from 1,000,000 points): Gift $1,000 + 200 Free Spins; Cashback 15%

In addition, a weekly cashback program returns a portion of losses from slots and live games. The cashback amount grows with your level and is credited automatically every week.

VIP Perks and Personalised Rewards

The VIP tier is invitation-only and rewards the most active players with a dedicated team and tailored offers.

  • Dedicated VIP Account Manager: A single point of contact to handle questions and fine-tune your experience.
  • Fast Withdrawals: VIP processing to speed up cashouts.
  • Exclusive Offers: Deposit bonuses with low wagering requirements, cashback boosts, and other premium promos.
  • Personalized Promotions: Promotions aligned to your game preferences and play style.
  • Priority Support: Quicker responses and concierge-style service.

How to become VIP: the VIP team reviews your play frequency and activity. If you’re selected, you’ll receive an invitation with full details and next steps. Even without an invitation, staying active helps you climb the loyalty ladder and may trigger future VIP consideration.

Stay Ahead: Track Progress and Make the Most of Your Benefits

Your loyalty dashboard shows your current points, level, and cashback status in real time. Use it to plan when to claim gifts and how to reach the next tier.

  • Monitor your points balance and level
  • View upcoming rewards and weekly cashback
  • Opt into promotions that fit your play style

Tips to maximize value: focus on higher-value games when possible, participate in promotional events, and maintain activity to keep advancing your level. Always review the terms of each promotion and any wagering requirements that apply.